Privacy Policy
1.
Casaerolux operates under companies registered in jurisdictions outside Europe and the United States. Casaerolux (“we” and “us”) is committed to protecting the information about you that we collect, store, and use when you provide it to us through our websites and mobile websites: Casaerolux (the “Websites”).
We manage your data in accordance with the requirements of the UK Data Protection Principles and the Data Protection Act 1998, which regulate how organizations collect, store, use, and disclose personal data. The Data Protection Principles also give individuals the right to know what information an organization holds about them and the right to correct that information if it is inaccurate.
This document describes how we manage personal data collected through the Websites.
2.
By visiting the Websites, purchasing an item, and/or completing our contact form, you agree to the collection, use, and disclosure of your personal data in accordance with this Privacy Policy and the Website Terms of Use.
3.
We manage your data in accordance with the requirements of the General Data Protection Regulation (GDPR), the UK Data Protection Principles, and the Data Protection Act 1998.
Collection and Use of Personal Data
4.
Casaerolux does not collect personal data about individuals unless they voluntarily provide such data.
4.1
When visiting our Websites, you may be asked to complete an online form providing information about yourself. This information may include:
4.2
Your name;
4.3
Your contact details such as phone number, address, and email address; and
4.4
Information that allows us to process your payment, such as bank details and credit card information.
4.5
We do not store financial information.
What Do We Do With Your Personal Data?
5.
We collect, store, and use your personal data for various purposes. In general, we use the information we collect to:
5.1 Provide you with goods and services;
5.2 Contact you or respond to your inquiries;
5.3 Display, update, and maintain the content of the Websites;
5.4 Improve your experience on the Websites and our communication with you;
5.5 Send information about product launches, promotions, regular email communications, newsletters, news, services, or events.
6.
We may also use the information collected:
6.1 To promote our services and Websites;
6.2 For internal administration, marketing, and planning purposes;
6.3 To compile and report statistics (with all relevant personal information anonymized);
6.4 For purposes expressly permitted under an agreement with you.
With Whom Will Casaerolux Share My Personal Data?
7.
We do not disclose your contact information to third parties unless legally permitted or required, or if we believe disclosure is necessary to protect our rights or comply with legal proceedings, court orders, or legal processes.
8.
Although we do not sell your data, we use third parties to provide our services, who may process or store your data on our behalf. These include:
8.1 Shopify (website hosting), Stripe and PayPal (payment processing). Their privacy policies are available on their respective websites. For more information, contact: info@Casaerolux.com
9.
If Casaerolux is involved in a merger, acquisition, or sale of assets, your personal data may be part of the transferred assets.
10.
We may share aggregated (non-identifiable) data with advisors for market and user experience analysis.
11.
While most personal data is stored in the United Kingdom, some data may be stored on servers in the United States. We take reasonable steps to ensure overseas recipients comply with UK data protection principles.
Method of Collection & Social Media Features
12.
We make reasonable efforts to collect information directly from you. If you provide data on behalf of another person, it is your responsibility to ensure they understand and consent to the collection and use of their data as outlined in this policy.
13.
The Websites include social media features (e.g., Facebook Like button). These features may collect your IP address and set cookies. Interaction with these features is governed by the respective social media provider’s privacy policy.
14.
We may publish customer testimonials on our Websites, social media profiles, YouTube channel, or marketing materials. We obtain written consent before publication. To request removal, contact: info@Casaerolux.com
Website User Experience Tracking & Cookies
15.
We may use Google Analytics advertising features (Remarketing, Demographics & Interests). Google Analytics collects data via advertising cookies and anonymous identifiers. You can opt out at: https://tools.google.com/dlpage/gaoptout/
16.
Like most websites, we automatically collect certain information via log files (IP address, browser type, ISP, referring/exit pages, operating system, timestamps, clickstream data).
17.
This data is used to analyze trends, administer the Websites, track user movements, and gather demographic information.
18.
Technologies such as cookies, beacons, tags, and scripts are used by Casaerolux and our partners (marketing, development, analytics, customer service providers).
19.
Cookies are used for authentication and website personalization. You may control cookies at the browser level. Disabling cookies may limit some features.
20.
We may use local storage objects (LSOs) such as HTML5 to store preferences.
21.
Third parties providing advertising or website functions may also use LSOs.
22.
Third-party marketing cookies are used for interest-based advertising, including:
22.1 Facebook/Instagram – https://facebook.com/policies/cookies
Google/YouTube – https://policies.google.com/technologies/cookies
Protection and Retention of Personal Information
23.
We take reasonable steps to protect your data from unauthorized access, but cannot guarantee complete security.
24.
Certain parts of the Websites use Transport Layer Security (TLS) encryption. However, no transmission method over the internet is 100% secure. Transmission is at your own risk. For security questions: info@Casaerolux.com
25.
If you link to another website, we recommend reviewing their privacy policies before providing personal data.
26.
Your personal data may be processed outside the EU. In such cases, we ensure the same high level of protection.
Access to Personal Data
27.
You are responsible for informing us of changes to your data. To access stored data, contact info@Casaerolux.com. You may request corrections or deletion. Please note deletion may prevent us from providing subscribed services.
28.
If you request restricted use of your data, we will take reasonable steps to comply, except where disclosure is legally required. We respond to access requests within 30 days.
29.
We retain your data as long as your subscription is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
Subject
30.
For concerns regarding your personal data or to opt out of marketing communications, contact the Casaerolux Data Protection Officer at info@Casaerolux.com.
31.
This policy reflects our practices as of January 2020. We may update this document from time to time. If significant changes occur, we will notify you by email or via a prominent notice on the Website before changes take effect.